wayang Platform Privacy Notice

This page describes what we collect when you use wayang and how we keep that data protected. We respect your privacy and follow industry-standard practices to safeguard personal information across our platform. Our privacy commitment applies whether you are accessing wayang from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in a jurisdiction where our services are legally available.

We collect data only for operational and compliance purposes—account verification, payment processing, fraud prevention, and customer support. We never sell your personal information to third parties. This notice explains what we collect, how we use it, your rights, and how to contact us if you have questions.

What we collect on wayang

We collect information in several categories. Account data includes your email address, username, account ID, and phone number. We request this information during registration so we can communicate with you about your account, send transaction confirmations, and respond to support requests.

Financial data includes deposit and withdrawal records, payment method details, and transaction history. When you fund your wayang account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, Mandini, local payment, online payment), our payment processors handle your card or account credentials—we retain only the last few digits and transaction confirmation, not full payment data. Verification data includes copies of your government-issued ID, proof of address, and any additional documents we request during Know Your Customer (KYC) review. We collect this to comply with anti-money-laundering regulations and confirm your identity before processing withdrawals.

Play data includes your wagers, game selections, bet amounts, and outcomes on wayang's football betting, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We use this to calculate your weekly cashback, track your VIP tier progression, and detect unusual patterns that might indicate fraud or technical issues.

How we use your data on wayang

We use account and financial data to manage your wayang account, process deposits and withdrawals, settle bets, and calculate weekly cashback and referral commissions. We use verification data to comply with KYC and anti-money-laundering requirements. We use play data to track your VIP tier, identify high-value customers for exclusive promotions, and flag suspicious wagering patterns that might indicate fraud or problem behavior.

We use device and usage data to improve wayang's technical performance, diagnose app crashes, and enhance your user experience. We may use your email address and phone number to send transactional messages (e.g., "Your withdrawal has been approved") and promotional updates (e.g., announcements about Liga 1 season bonuses or Idul Fitri cashback campaigns). You can opt out of promotional emails at any time through your account settings.

Third parties and data sharing

We share data with essential third parties only. Payment processors (the intermediaries handling e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive transaction details necessary to complete deposits and withdrawals. KYC verification providers receive your identity documents to confirm your identity against official registries. Fraud-prevention vendors receive transaction patterns to detect and prevent money laundering. Customer support platforms may access your account history to resolve disputes.

We do not sell or share your data with marketing companies, data brokers, or any third party outside payment processing and regulatory compliance. We do not disclose your wayang account information to unrelated businesses. If we are required by law to disclose personal data (e.g., a court order or government request), we will notify you unless legally prohibited.

Cookies and tracking on wayang

wayang uses cookies to maintain your login session, remember your preferences, and analyze how you navigate our platform. Essential cookies keep you logged in and are necessary for wayang to function. Analytics cookies help us understand which games (football betting, Lightning Dice, slots) are most popular and where users encounter problems. You can disable non-essential cookies in your browser settings, though this may limit wayang's functionality.

Data security on wayang

We protect your data using industry-standard encryption (TLS) and secure storage practices. Your password is hashed and salted, meaning we cannot read it. Financial data is stored in encrypted databases with limited access. We conduct regular security audits and maintain multi-factor authentication options for your account. If we discover a data breach, we will notify affected users and relevant authorities within the timeframe required by law.

Your rights and data access

You have the right to access, correct, and delete your personal data on wayang, subject to legal and regulatory limits. You can request a copy of data we hold about you by contacting our support team. You can update your account information (email, phone) through your wayang dashboard. You have the right to withdraw consent for promotional communications at any time. You may request deletion of your account and associated data, though we may retain transaction records for compliance purposes.

Data retention and location

We retain your data only as long as necessary. Account data is retained for the life of your wayang account plus seven years for regulatory compliance. Play data (betting records) is retained for seven years to satisfy financial reporting requirements. Verification data (ID copies, address proofs) is retained for seven years after account closure. Our servers may be located outside your jurisdiction; by using wayang, you consent to cross-border data transfer. We ensure that data transfers meet international security standards.

wayang's privacy practices centre on transparency, security, and your control—we tell you what we collect, protect it carefully, and give you choices about how we use it.

Contact and updates to our privacy policy

If you have questions about our privacy practices on wayang, contact our support team via email or chat during operational hours. We respond in English and Indonesian. You can also write to us at our registered address; contact details are available on our About us page.

We may update this privacy notice periodically to reflect changes in our practices or regulatory requirements. We will notify you of material changes by email or by posting the updated notice on wayang with a new effective date. Your continued use of wayang after updates means you accept the revised terms. Review this page regularly to stay informed of how we handle your data.

Our commitment to your privacy is fundamental to wayang. We understand that trust is essential for your engagement with our platform—whether you are placing football bets during Liga 1 season, playing slots, or participating in live-dealer games. Your data security and privacy choices matter to us. If you ever feel uncomfortable about how we are using your information, contact us immediately. Our services are available only where local law permits; users are responsible for verifying that access and use comply with their own jurisdiction's law.